WordPress Monthly Maintenance Terms of Service

WEBSITE MAINTENANCE AGREEMENT

Please review the terms of our Website Maintenance Agreement and if you agree to these terms, check the approval box at the bottom and click the submit button. By submitting this form you are agreeing to the terms of this Website Maintenance Agreement.

  1. Authorization.

The below-named Client is engaging 521 Web Design, located at 4215 Bell St. Kansas City, MO 64111 for the specific project of maintaining a custom website that is currently installed on the Client’s web space on a web hosting service’s computer. The Client hereby authorizes 521 Web Design to access this account, and authorizes the web hosting service to provide 521 Web Design with “write permission” for the Client’s webpage directory and any other directories or programs which need to be accessed for this project.

  1. Maintenance Agreement.

Gratis Capital LLC d/b/a 521 Web Design includes the following elements in our Maintenance Agreement:

Scheduled Daily WordPress Malware Scans
WordPress Brute Force Protection
File Change Detection
404 Detection
Strong Password Enforcement
Lock Out Bad Users
Hide Login & Admin
Database Backups
Change WordPress Salts & Keys
Online File Comparisons
Google reCAPTCHA Integration

All Pages, Posts, Widgets, and comments
Downloadable Backup Zip Files Included
Backup completed Weekly
Stored Backup Files Remotely on Our Cloud for easy restore from prior dates

All website maintenance will be billed at the agreed upon amount under the agreed contract. For hourly charges will be billed at the time services are performed and rounded up to the quarter hour unless a previous amount has been agreed upon in a past contract.

  1. Additional Work.

Additional work authorized by Client for services such as general internet orientation or education, web page design, graphic design, and editing photos or graphics will be billed at 521 Web Design hourly rate of $55.00/hour and rounded up to the quarter hour unless a previous amount has been agreed upon in a past contract.

  1. Third Party Repairs

If the Client or an agent other than 521 Web Design attempts updating the Client’s pages, time to repair web pages will be assessed at 521 Web Design’s standard hourly rate. Changes made by any agent other than 521 Web Design may not be recovered if repair is needed.

  1. Changes to Submitted Text.

Please send us your final text. Time required making substantive changes (more than 20 words or 10% of the text) to Client-submitted text after the web pages have been constructed will be assessed at 521 Web Design’s standard hourly rate.

  1. Payment of Fees.

Invoices for maintenance contracts will be sent out electronically by email on or about the 1st of every month, with full payment due at that time.

  1. Limitation of Liability

While complete customer satisfaction is desired, 521 Web Design does not warrant that the functions contained in these web pages or the website will meet the Client’s requirements or that the operation of the web pages will be uninterrupted or error-free. The entire risk as to the quality and performance of the web pages and website is with the Client. In no event will 521 Web Design be liable to the Client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate these web pages or website, even if 521 Web Design has been advised of the possibility of such damages. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

In no event will 521 Web Design be liable for any loss of data that may occur, regardless of the cause of such loss of data. The total liability of 521 Web Design for all claims of any kind arising as a result of or related to this agreement, or to any act or omission of 521 Web Design, whether in contract, tort or otherwise, will not exceed an amount equal to the amount actually paid by Client to 521 Web Design for the website maintenance services during a one (1) month period preceding the date the claim arises.

Client acknowledges that no computer system or software can be made completely stable or secure, and that 521 Web Design cannot guarantee the stability, safety or security of Client’s network or data. Client is solely responsible for implementing and monitoring appropriate operational and security procedures, and for making appropriate backup copies of all website data and software.

Client understands that online form submissions can occasionally be blocked by Client software, firewalls, email filters, spam filters, and other applications used by Client. Developer is not liable for missing, deleted, or blocked online form notifications.

  1. Website Conflicts

Occasionally, specific types of maintenance may create a conflict within a Client website. In the event of a conflict, 521 Web Design will aim to troubleshoot and correct the issue to the best of its ability but makes no guarantee to restore the website to its original format. In no event will 521 Web Design be liable to the Client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate these web pages or website because of a conflict caused by a maintenance upgrade or request, even if  521 Web Design has been advised of the possibility of such damages.

  1. Copyrights and Trademarks.

The Client represents to 521 Web Design and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to 521 Web Design for inclusion in web pages are owned by the Client, or that the Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend 521 Web Design from any claim or suit arising from the use of such elements furnished by the Client.

  1. Sole Agreement.

This Website Maintenance Agreement constitutes the sole agreement between 521 Web Design and the client regarding the website. Any additional work not specified in this contract must be authorized by a written change order. All prices specified in this contract will be honored after Client submits this contract. Continued services will require a new agreement in the event 521 Web Design chooses to raise prices.

 

Please contact me by email: mark@521webdesign.com

Or by Mail

OFFICE

521 Web Design

6233 Old Brook Dr.

Fort Wayne, Indiana

46835